
Novartis Patient Support™
Getting started
Personalized support that can help you start, stay, and save on treatment
Once you’ve been prescribed RHAPSIDO® (remibrutinib), you or your loved one can sign up for Novartis Patient Support. It's a comprehensive program with a dedicated team in your corner.
What does personalized support mean?
You’ll have a team you can count on who will reach out to you from the start and get to know you. When you have questions, you can talk to them directly.*
*Novartis Patient Support does not provide clinical advice and is not a substitute for consulting with your health care provider.
Ready to sign up?
A helping hand when you need it
Count on personalized assistance at every step. You’ll get help with:
Financial Support
Learn about savings and other possible ways to afford your treatment.
Insurance Support
Navigate the insurance process and understand your insurance coverage information.
Ongoing Support
Get helpful resources and answers to your questions throughout your treatment.
Financial support
How can I save on RHAPSIDO?
Cost shouldn’t be a barrier between you and your treatment.
Your support will be based on your unique financial situation. That will include things like your prescription and insurance. Novartis Patient Support offers support to help you afford your treatment.
What is Co-Pay Plus?
Your Co-Pay Plus offer may help you pay for your RHAPSIDO including refills. The Co-Pay Plus offer is not health insurance but can help pay for out-of-pocket expenses related to your prescription.
Pay as little as $0 with Co-Pay Plus
Eligible patients with private insurance may pay as little as $0
Your annual benefit limit automatically resets every year
There’s no need to sign up again
What if I’m still waiting for medication to be approved by my insurance?
If coverage is delayed, and you have private insurance, our Bridge Program‡ may be able to help. It can cover the cost of RHAPSIDO while you wait. This gives Novartis Patient Support time to work with your doctors and health plan to seek insurance coverage.
3 ways to sign up for $0 Co-Pay Plus
Once your health care provider prescribes you RHAPSIDO:
†Limitations apply. Valid only for those with private insurance. The Program includes the Co-Pay Plus offer, Plus Card (if applicable), and Rebate, with a combined annual limit. Patient is responsible for any costs once limit is reached in a calendar year. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care program, (ii) where patient is not using insurance coverage at all, (iii) where the patient’s insurance plan reimburses for the entire cost of the drug, or (iv) where product is not covered by patient’s insurance. The value of this program is exclusively for the benefit of patients and is intended to be credited toward patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Program is not valid where prohibited by law. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Valid only in the United States and Puerto Rico. This Program is not health insurance. Program may not be combined with any third-party rebate, coupon, or offer. Proof of purchase may be required. Novartis reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice.
‡The Bridge Program applies to RHAPSIDO® only. Eligible patients must have private insurance and a valid prescription for RHAPSIDO, and a delay or denial of coverage. Program requires the submission of a prior authorization or an appeal of the coverage denial within the first 90 days of enrollment to remain eligible. Program provides RHAPSIDO for free to eligible patients for up to 12 months, or until they receive insurance coverage approval, whichever occurs earlier. A valid prescription consistent with FDA-approved labeling is required. Program is not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, or any other federal or state program. Patients may be asked to reverify insurance coverage status during the course of the program. No purchase necessary. Program is not health insurance, nor is participation a guarantee of insurance coverage. Additional limitations may apply. Novartis Pharmaceuticals Corporation reserves the right to rescind, revoke, or amend this Program without notice.
What if I don’t have insurance?
There may be options available to you.
Novartis Patient Assistance Foundation, Inc. (NPAF), an independent 501(c)(3) non-profit organization, provides Novartis medications free of cost to eligible patients who have limited or no prescription insurance coverage and cannot afford the cost of their medication.
To be eligible, you must:
Reside in the United States or a US Territory
Be treated by a licensed US health care provider on an outpatient basis
Meet income and insurance guidelines
Visit www.PAP.Novartis.com or call NPAF at 1-800-277-2254 to learn more about eligibility and how to apply.
Insurance support
How can my Novartis Patient Support team help me navigate insurance coverage?
Supporting your start on RHAPSIDO is our number one priority. Novartis Patient Support is here to help. You'll work with an experienced team member who can:
Ongoing support
What if I need support after starting RHAPSIDO?
Once you’ve started treatment, your Novartis Patient Support team will be there for you.
Live one-on-one support is available to assist you with:
Guidance on your health plan coverage process
Options for saving on your prescription
Setting up your routine and getting more help with RHAPSIDO
Educational resources about RHAPSIDO and living with chronic spontaneous urticaria (CSU)
Your choice of texts/calls/emails to keep you informed
Novartis Patient Support does not provide medical advice and doesn’t replace medical guidance from your health care provider. Our goal is to help you feel informed about your treatment from day one.
Support & advocacy networks
Living with chronic hives with no known external triggers can feel isolating, but advocacy groups can connect you with a supportive community. These organizations offer valuable resources, including informational guides, peer support groups, and tips for managing symptoms.
Global Allergy & Airways Patient Platform ↗
Allergy & Asthma Foundation of America ↗
The organizations and websites listed are maintained by third parties over which Novartis Pharmaceuticals Corporation has no control. As such, Novartis Pharmaceuticals Corporation makes no representation as to the accuracy or any other aspect of the information supplied by these organizations or contained in these websites.
How do I sign up for Novartis Patient Support?
There are 3 ways to get started. Once your health care provider prescribes RHAPSIDO, you can:
Have questions?
Call Novartis Patient Support at 87-RHAPSIDO (877-427-7436), Monday through Friday, 8:00 AM to 8:00 PM ET, excluding holidays.